:root {
  --bg: #f5f6f8; --card: #fff; --text: #1d2330; --muted: #6b7385; --line: #e3e6ec;
  --brand: #3156d3; --brand-dark: #2445b0; --danger: #c43c3c; --warn-bg: #fff4dc; --warn: #8a5a00;
  --ok-bg: #e5f6ea; --ok: #1d7a3a; --err-bg: #fde8e8;
}
* { box-sizing: border-box; }
body { margin: 0; font: 14px/1.5 -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif; background: var(--bg); color: var(--text); }
a { color: var(--brand); text-decoration: none; }
a:hover { text-decoration: underline; }
h1 { font-size: 22px; margin: 0 0 16px; display: flex; align-items: center; gap: 10px; }
h2 { font-size: 16px; margin: 0 0 12px; }
code, .mono { font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace; font-size: 13px; }
small { font-size: 12px; }
.muted { color: var(--muted); }
.nowrap { white-space: nowrap; }
.pre { white-space: pre-wrap; margin: 0; }

.topbar { display: flex; align-items: center; gap: 24px; padding: 0 24px; height: 52px; background: #1d2330; color: #fff; }
.topbar a { color: #c9cfdb; }
.topbar .brand { color: #fff; font-weight: 700; font-size: 16px; }
.topbar nav { display: flex; gap: 4px; flex: 1; }
.topbar nav a { padding: 6px 12px; border-radius: 6px; }
.topbar nav a.on, .topbar nav a:hover { background: #333b4d; color: #fff; text-decoration: none; }
.topbar .me { display: flex; gap: 12px; align-items: center; }
.topbar .me .link { color: #c9cfdb; }

main { max-width: 1200px; margin: 0 auto; padding: 24px; }
main.center { max-width: 420px; padding-top: 12vh; }

.card { background: var(--card); border: 1px solid var(--line); border-radius: 10px; padding: 18px 20px; margin-bottom: 16px; }
.card.narrow { max-width: 480px; }
.card.login h1 { justify-content: center; }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
@media (max-width: 860px) { .grid2 { grid-template-columns: 1fr; } .topbar { flex-wrap: wrap; height: auto; padding: 10px 16px; } main { padding: 16px; } }

.titlebar { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 12px; }
.titlebar h1, .titlebar h2 { margin: 0; }
.crumbs { margin: 0 0 6px; color: var(--muted); font-size: 13px; }

.stats { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 12px; margin-bottom: 16px; }
.stat { background: var(--card); border: 1px solid var(--line); border-radius: 10px; padding: 14px 16px; color: var(--text); display: flex; flex-direction: column; }
.stat:hover { border-color: var(--brand); text-decoration: none; }
.stat .n { font-size: 26px; font-weight: 700; }
.stat .l { color: var(--muted); font-size: 12px; text-transform: capitalize; }

.tabs { display: flex; gap: 2px; border-bottom: 1px solid var(--line); margin-bottom: 16px; overflow-x: auto; }
.tabs a { padding: 8px 14px; color: var(--muted); border-bottom: 2px solid transparent; white-space: nowrap; }
.tabs a.on { color: var(--text); border-bottom-color: var(--brand); font-weight: 600; }
.tabs a:hover { text-decoration: none; color: var(--text); }

.filters { display: flex; gap: 4px; }
.filters a { padding: 5px 12px; border-radius: 6px; border: 1px solid var(--line); background: var(--card); color: var(--text); }
.filters a.on { background: var(--brand); border-color: var(--brand); color: #fff; }

table { width: 100%; border-collapse: collapse; }
th { text-align: left; font-weight: 600; color: var(--muted); font-size: 12px; text-transform: uppercase; letter-spacing: .03em; padding: 6px 8px; border-bottom: 1px solid var(--line); }
td { padding: 8px; border-bottom: 1px solid var(--line); vertical-align: top; }
tr:last-child td { border-bottom: none; }
tr.dim td { opacity: .55; }

input, select, textarea { font: inherit; padding: 7px 10px; border: 1px solid #cdd2dc; border-radius: 6px; background: #fff; color: var(--text); width: 100%; }
textarea { resize: vertical; }
input:focus, select:focus, textarea:focus { outline: 2px solid #b9c7f3; border-color: var(--brand); }
input[type=checkbox] { width: auto; }
label { display: flex; flex-direction: column; gap: 4px; font-weight: 500; }
label small { font-weight: 400; color: var(--muted); }
label.check { flex-direction: row; align-items: center; gap: 8px; font-weight: 400; }
.formgrid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px 16px; }
.formgrid .span2 { grid-column: span 2; }
@media (max-width: 700px) { .formgrid { grid-template-columns: 1fr; } .formgrid .span2 { grid-column: auto; } }
.stack { display: flex; flex-direction: column; gap: 12px; }
.row { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; margin-top: 8px; }
.row input, .row select { width: auto; flex: 1 1 140px; }
.row .grow { flex: 5 1 300px; }
.row label.check { flex: 0 0 auto; }
.actions { display: flex; gap: 12px; align-items: center; margin-top: 16px; }
.searchbar { display: flex; gap: 8px; margin-bottom: 12px; }
.searchbar input { flex: 1; }
.searchbar select { width: 180px; }
form.inline { display: inline; }

button, .button { font: inherit; padding: 7px 14px; border-radius: 6px; border: 1px solid #cdd2dc; background: #fff; color: var(--text); cursor: pointer; display: inline-block; white-space: nowrap; }
button:hover, .button:hover { border-color: var(--brand); text-decoration: none; }
button.primary, .button.primary { background: var(--brand); border-color: var(--brand); color: #fff; }
button.primary:hover, .button.primary:hover { background: var(--brand-dark); }
button.danger { color: var(--danger); border-color: #e9b8b8; }
button.link { border: none; background: none; padding: 0 0 0 8px; color: var(--brand); }
button.link.danger { color: var(--danger); }
.danger-zone { margin-top: 24px; text-align: right; }

.flash { padding: 10px 14px; border-radius: 8px; margin-bottom: 16px; }
.flash.success { background: var(--ok-bg); color: var(--ok); }
.flash.error { background: var(--err-bg); color: var(--danger); }
.flash.warn { background: var(--warn-bg); color: var(--warn); }

.pill { display: inline-block; padding: 1px 8px; border-radius: 999px; font-size: 12px; font-weight: 500; background: #eceef3; color: #4a5263; text-transform: lowercase; }
.pill.lead { background: #eef1fd; color: #3156d3; }
.pill.onboarding, .pill.in_progress { background: #fff4dc; color: #8a5a00; }
.pill.active, .pill.completed { background: #e5f6ea; color: #1d7a3a; }
.pill.paused, .pill.cancelled { background: #eceef3; color: #6b7385; }
.pill.churned, .pill.failed { background: #fde8e8; color: #c43c3c; }
.pill.pending { background: #eef1fd; color: #3156d3; }
.pill.warn { background: #fff4dc; color: #8a5a00; }

dl.kv { display: grid; grid-template-columns: 110px 1fr; gap: 6px 12px; margin: 0; }
dl.kv dt { color: var(--muted); }
dl.kv dd { margin: 0; }
pre.transcript { white-space: pre-wrap; background: #f7f8fa; border: 1px solid var(--line); border-radius: 8px; padding: 14px; max-height: 640px; overflow: auto; margin: 0; font-size: 13px; }
.note .meta, .hit .meta { color: var(--muted); font-size: 12px; margin-bottom: 6px; }
.hit { border-top: 1px solid var(--line); padding-top: 10px; margin-top: 10px; }
details.card summary { cursor: pointer; font-weight: 600; }
details.card[open] summary { margin-bottom: 12px; }